Need help?
Browse common questions below, or email us directly.
How do I cancel my subscription?
Open iPhone Settings → tap your name → Subscriptions → PrayFr → Cancel Subscription. Your access continues until the end of the current billing period.
I'm not getting notifications.
Go to iPhone Settings → Notifications → PrayFr and make sure notifications are enabled. Also check that you haven't turned off notifications inside the PrayFr app under Settings → Notifications.
The app isn't blocking apps.
Open PrayFr → You → Blocking → Shielded apps, and check that Screen Time access is allowed and at least one app is picked. If you've just updated, open PrayFr once so it can refresh the shield. Blocking needs iOS 16 or later.
I'm stuck behind the shield.
Tap “Pray to unlock” on the shield and PrayFr opens — hold to pray and your apps open for the rest of the day. If you'd rather stop blocking altogether, go to PrayFr → You → Blocking → Turn off blocking. It's one tap, on every plan, and it never costs anything.
How do grace days work?
Miss a day and you can spend a grace day instead of losing your streak. You get one a month on free and three on Pro, and they refill on the 1st. The same grace day covers a missed God Mode challenge day.
How do I change my Bible translation?
In the app, go to Settings → Bible Translation and choose from the available options. King James Version and World English Bible are both included free.
How do I restore my subscription?
Open PrayFr → Settings → Subscription → Restore Purchases. Make sure you're signed in with the same Apple ID you used to purchase.
How do I delete my account?
You can delete your account from within the app (Settings → Account → Delete Account) or by submitting a request on our delete account page.
I'm being charged but the app says I'm on the free plan.
First, restore your purchases (Settings → Subscription → Restore Purchases). If the issue persists, email us with your Apple ID email and we'll sort it out within 48 hours.
How do I share my streak?
Tap your streak number on the home screen to open the share sheet. You can share as an image or copy the text.
Still stuck? Email me directly: byiringiroetienne2@gmail.com